M-F 9 am - 5 pm
Sat & Sun 9 am - 5 pm

*Gates close one hour prior to Zoo closing. Subject to change for events.
No refunds/rain checks given for inclement weather.

The Zoo will not be accessible by boat for the foreseeable future. The dock was damaged by Hurricane Irma. 

Observed Holidays

Christmas Day

Total Experience Tickets*

$28.95 Adults (13 to 64)
$26.95 Seniors (65+)
$21.95 Child (3 to 12)

*Includes admission, Campground Critters, 4D Theater and unlimited Train & Carousel Rides. 

General Admission

$19.95 Adults (13 to 64)
$17.95 Seniors (65+)
$14.95 Child (3 to 12)
Free Children (2 and under)

*Tickets are sold daily at the front gate until one hour before closing.
**Now includes Stringray Bay!

Member Total Experience Bands

$9.00 Adults (13 to 64)
$9.00 Seniors (65+)
$7.00 Child (3 to 12)

*Includes Campground Critters, 4D Theater, and unlimited Train and Carousel rides.

Non-Member Total Experience Bands

$11.00   Adults (13 to 64)
$11.00  Seniors (65+)
$9.00   Child (3 to 12)

Military Discount

The Jacksonville Zoo and Gardens offers a 10% discount on regular General Admission tickets only (excludes the already discounted Value Ticket) with an Active Military ID or valid AAA Membership card. Proof of eligibility must be presented at the time of purchase. Discounts are not available online. Discounts cannot be combined with any other discount or offer.

Group Rates

$17.95 Adults (13-64)
$16.95 Seniors (65+)
$13.95 Child (3-12)

Stingray Bay is now included in General Admission.


4D Theater: $3 per person 

Carousel: $2 per child 12 and under (regular rates apply)

Campground Critters: $3.50 per person

Unlimited Train rides: $3 per adult and $1.50 per child

Group rates are available for parties of 15 or more paid guests. Reservations and prepayment are required and must be made a minimum of one week prior to your visit. This rate is not available at the gate.

Please note: If you are calling to schedule a school group, please contact our Education Department at (904) 757-4463, ext. 122

Scheduling and Payment

Reservations are taken by the Corporate Events Coordinator. To make a reservation please call (904) 757-4463, ext. 120 with your confirmed guests count. A date will be scheduled at that time to pick up your tickets. We are not able to accommodate walk-in customers requesting Group Rate tickets. Payment can be made with credit cards, company checks or cashiers checks. Personal checks are not accepted.

Daily Exhibit & Ride Fees

4D Theater (per viewing)

$4.00 non-member
$3.00 member

Wildlife Carousel

$2.00 Child (12 and under)
FREE Parents (accompanying small children)

*Price per ride (12 and under)  

Train Rides

$4.00 (plus tax) Adult non-member
$4.00 (plus tax) Senior non-member
$2.00 (plus tax) Child non-member (3 to 12)
$3.50 (plus tax) Adult member
$3.50 (plus tax) Senior member
$1.50 (plus tax) Child member (3 to 12)
FREE Children age 2 and under

*One purchase is good for unlimited rides 

Pet Boarding Information

The Jacksonville Zoo does not offer pet boarding on site. However, the Zoo is excited to announce a new partnership with Pet Paradise Jacksonville Airport location. Located 15 minutes north of the Zoo, off of 1-95, Pet Paradise’s state-of-the-art resorts offer upscale pet boarding & day camp services. The location also offers professional grooming and luxury upgrades for your pet’s stay provided by trained staff.

Pet Paradise will give a 20% discount to those who present their Jacksonville Zoo and Garden’s receipt upon pick up of their pet. Please visit their website for more boarding information and rates.